Terms & Conditions | LaventeCare

Article 1 — Definitions

LaventeCare: the sole trading company of Jeffrey Lavente, registered with the Dutch Chamber of Commerce under number 88162710, established in Dronten, Netherlands.

Client: the natural person or legal entity that enters into an agreement with LaventeCare.

Agreement: any order, quote or service contract between LaventeCare and the Client.

Article 2 — Applicability

These general terms and conditions apply to all offers, quotations and agreements of LaventeCare, unless expressly deviated from in writing.

Article 3 — Quotations and Agreements

All quotations are without obligation and valid for 30 days.
An agreement is only concluded after written confirmation by LaventeCare.
LaventeCare may refuse an order without stating reasons.

Article 4 — Rates and Payment

All rates are exclusive of VAT, unless otherwise stated.
Invoices must be paid within 30 days of the invoice date (AV Article 9).
Discovery phases are billed in advance. No start without payment.
SLA subscriptions are billed monthly in advance via direct debit.
Rates may be indexed annually based on the CBS Consumer Price Index (CPI).
After expiry of the payment term, suspension of services may apply after written notice.

Article 5 — Phased Development & Billing

For custom development projects, a milestone-based billing structure applies:

40% after approval of the Technical Blueprint
40% at beta delivery and acceptance
20% after go-live and final acceptance

Article 6 — Cancellation

Cancellation must be made in writing.
Cancellation of realisation phase: hours already worked + 30% of the remaining agreed amount (AV Article 10).
Cancellation of discovery phase: fixed Discovery fee only.
SLA agreements can be cancelled with one month's notice.

Article 7 — Liability

LaventeCare's liability is limited to direct damages and the invoice value of the preceding 3 months of the relevant part of the Agreement. Maximum total liability per calendar year: €25,000. LaventeCare is not liable for indirect damage, consequential damage, loss of profit, loss of data, or missed IoT alerts, unless caused by intent or gross negligence (AV Article 11).

Article 8 — Intellectual Property

Generic components, reusable modules and the LaventeCare AuthSystem remain the intellectual property of LaventeCare at all times. After full payment, the Client receives a non-exclusive, non-transferable right of use for the developed platform within their own business operations.

Client data entered via the platform is 100% property of the Client at all times.
Reverse engineering, decompilation or resale of delivered systems is not permitted.
Usage rights are transferred only after full payment (AV Article 5).

Article 9 — Privacy & Data

LaventeCare processes personal data in accordance with the GDPR. For more information, see the privacy statement on the website.

Article 10 — Applicable Law

Dutch law applies. Disputes are submitted to the competent court in the district of Midden-Nederland, unless mandatory law prescribes otherwise (AV Article 14).

Contact

Jeffrey Lavente
LaventeCare
Spiegelstraat 6, 8251 ZB Dronten
KvK / CoC: 88162710
jeffrey@laventecare.nl